Privacy Policy

​

Last updated 3 March 2025

​

KRISZTINA ISZÁK COACHING (“we”, “us”, or “our”) is committed to protecting your (“the Customer”) privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Belgian legislation.

​

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website [www.krisztinaiszak.com] (the "Website") and our services, including online coaching sessions, newsletters, blog posts, digital products, and other interactions with us.

​

This Privacy Policy is in place to protect the personal data of all customers of KRISZTINA ISZÁK COACHING. As a Customer, you must be aware that your personal data is collected and maintained by KRISZTINA ISZÁK COACHING and that you have provided your free, specific, informed and unambiguous consent by ticking a non-pre-ticked checkbox after being provided with sufficient notice about the processing.

​

1. Who We Are

​

Business Name: KRISZTINA ISZÁK COACHING

Email: hello@krisztinaiszak.com

Website: www.krisztinaiszak.com

 

For any questions regarding this Privacy Policy, please contact us at hello@krisztinaiszak.com

​

2. What Personal Data We Collect and Why

​

We only collect personal data necessary to provide our services, process transactions, and improve your experience.

​

2.1. Data You Provide Directly

• Contact Form: When you reach out via our contact form, we collect your name and email address to respond to your enquiry.

• Newsletter Subscription: If you subscribe to our newsletter, we collect your first name, surname, and email address to send you updates, insights, and promotional content.

• Coaching Services: When you book an online coaching session, we collect your name, email address, and billing address for scheduling, communication, and invoicing purposes. We may send you updates and promotional content.

• Purchases (Digital Products & Services): When purchasing digital products or services, we collect your name, email address, billing address, and payment details to process the transaction and provide access to your purchased content, send you updates and promotional content.
   

2.2. Data Collected Automatically

When you visit our Website, certain information is collected automatically through cookies and tracking technologies, including:

• IP address

• Browser type and version

• Pages visited and time spent on the Website

• Device and operating system information
   

This data helps us improve our Website, ensure security, and enhance user experience.

​

3. Legal Basis for Processing Your Data

​

Under the GDPR, we process your personal data based on the following legal grounds:

​

• Contractual Necessity: To fulfil our agreement when you book coaching services or purchase digital products.

• Legitimate Interest: To improve our services, send relevant updates, and respond to enquiries.

• Consent: When you subscribe to our newsletter or accept cookies, you give us explicit permission to process your data. You can withdraw your consent at any time.

• Legal Obligation: To comply with financial, tax, and other regulatory requirements.
   

We may only process your personal data including sensitive personal data if there is a legal basis for it, mainly in order to provide you with our services and keep you informed.

​

4. How We Use Your Data

​

We use your personal data for the following purposes:

​

• To provide, manage, and deliver coaching services, digital products, and newsletters.

• To process payments and issue invoices.

• To respond to enquiries and customer support requests.

• To send marketing communications (only if you have opted in).

• To analyse website traffic and improve our Website.

• To comply with legal obligations, including tax and accounting laws.

 

5. Who We Share Your Data With

​

We do not sell or rent your personal data. However, we may share it with:

​

• Service Providers: We work with third-party providers (e.g., payment processors, email marketing services, website hosting providers) who process your data on our behalf.

• Legal Authorities: If required by law, we may share your data with government authorities or law enforcement.
  
   

Financial transactions relating to our services will be handled by our payment services provider Stripe Express (https://stripe.com/), unless you choose to pay by bank transfer. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://stripe.com/en-be/privacy.

​

All third parties are GDPR-compliant and only process your data under strict confidentiality and security measures.

​

6. How Long We Store Your Data

​

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law. Specifically:

​

• Newsletter subscribers: Until you unsubscribe.

• Contact form enquiries: Up to 12 months after the last communication.

• Coaching clients and purchasers: For 7 years to comply with financial and tax obligations.
   

After these periods, your data will be securely deleted.

​

We will store your data for the purposes for which your data is collected, processed, and/or stored and only for specified, explicit and legitimate purposes (e.g. to maintain our website and its Customer area, to organise events and activities and send event invitations, to arrange travel accommodation etc.), and we will not further process the data in a manner that is incompatible with those purposes., which is therefore a specified, explicit, and legitimate purpose.

​

Sensitive personal data connected to coaching sessions or collected via online forms is only collected to provide the best quality, tailored and personalised services to each customer. Any such data is stored only during the coaching cycle of the given Customer and maximum up to 1 year on a secure server and encrypted storage, and is not shared with any third party, unless otherwise required by law or law enforcement entities as part of legal proceedings involving the customer.

​

7. How We Protect Your Data

​

We take appropriate security measures to protect your personal data, including:

​

• Secure servers and encrypted storage.

• Limited access to authorised personnel only.

• Regular security reviews and updates.
   

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

​

Personal data shall be treated securely and only utilised by KRISZTINA ISZÁK COACHING or its staff for the above-mentioned purpose. Any material regarding Customers which is communicated externally, including to the public, will be anonymised.

 

KRISZTINA ISZÁK COACHING recognises the right to the protection of personal data and ensures the application of the current EU and Belgium legal frameworks (EU Regulation 2016/679; the Belgium “DPA Act” of 3 December 2017 and the “Framework Act” of 30 July 2018).

​

By signing up for a discovery call, coaching session or event of activity, or downloading or purchasing any digital products of KRISZTINA ISZÁK COACHING, the Customer acknowledges to have read, understood, and accepted this Privacy Policy.

​

You have several rights concerning our processing of data about you:

​

• Right to Access – Request a copy of the data we hold about you.

• Right to Rectification – Correct any inaccurate or incomplete data.

• Right to Erasure ("Right to be Forgotten") – Request deletion of your data under certain circumstances.

• Right to Restrict Processing – Limit how we use your data.

• Right to Data Portability – Receive your data in a structured, commonly used format.

• Right to Object – Opt out of direct marketing or processing based on legitimate interests.

• Right to Withdraw Consent – If you have given consent, you can withdraw it at any time.
   

To exercise any of these rights, please contact us at hello@krisztinaiszak.com.

​

8. Cookies & Tracking Technologies

​

We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

​

For more details, see our Cookie Policy.

​

9. Third-Party Links

​

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

​

10. Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time. The latest version will always be available on our Website with the “Last Updated” date.

​

11. How to Contact Us or File a Complaint

​

If you have any questions about this Privacy Policy or wish to file a complaint, please contact us at:

​

📧 Email: hello@krisztinaiszak.com

​

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the

Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données):

​

📞 Phone: +32 (0)2 274 48 00
📧 Email: contact@apd-gba.be
🌍 Website: https://www.gegevensbeschermingsautoriteit.be/

​

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your data!

 

 

Cookie Policy

​

Last Updated: 3 March 2025

​

This Cookie Policy explains how KRISZTINA ISZÁK COACHING ("we," "us," or "our") uses cookies and similar tracking technologies on our website [www.krisztinaiszak.com] (the "Website"). By using our Website, you agree to our use of cookies in accordance with this policy.

​

1. What Are Cookies?

​

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites function properly, enhance user experience, and provide analytical data to improve services.

​

2. What Cookies We Use and Why

​

We use the following types of cookies:

​

2.1. Essential Cookies (Strictly Necessary)

​

These cookies are required for the Website to function properly and cannot be disabled. They include:

​

• Session management cookies

• Security cookies to protect against fraud and unauthorised access
   

2.2. Performance & Analytics Cookies

​

These cookies help us understand how visitors use our Website, so we can improve its performance. We use:

​

• Google Analytics (or other tracking tools) to collect anonymous data about page visits, time spent, and interactions

• These cookies do not collect personally identifiable information
   

2.3. Functional Cookies

​

These cookies enhance your experience by remembering your preferences, such as:

​

• Language settings

• Login details (if applicable)
   

2.4. Marketing & Third-Party Cookies

​

We may use third-party services (such as social media platforms or advertising networks) that place cookies to:

​

• Track engagement with our content

• Display personalised advertisements

• Enable social media sharing
   

These third-party providers have their own privacy and cookie policies, which we encourage you to review.

​

3. How You Can Manage Cookies

​

You can manage or disable cookies through your browser settings. Most browsers allow you to:

​

• Block all cookies

• Delete existing cookies

• Set preferences for specific websites
   

For guidance, visit your browser’s help section:
 

• Google Chrome: https://support.google.com/chrome/answer/95647

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-63947406-40ac-c3b7-57b9-2a946a29ae09
   

Please note that disabling cookies may affect the functionality of our Website.

​

4. Changes to This Cookie Policy
 

We may update this Cookie Policy from time to time. The latest version will always be available on our Website, with the "Last Updated" date indicated at the top.
 

5. Contact Us
 

If you have any questions about our use of cookies, feel free to contact us at:
 

📧 Email: hello@krisztinaiszak.com

​

By continuing to use our Website, you accept our use of cookies as described in this policy.